The Critical Role of Territory Design in Sales Performance
Territory design isn’t just lines on a map—it’s the foundation of sales success. Yet, too often, it’s treated as an afterthought rather than a strategic growth driver. Poorly structured sales territory planning and territory management can lead to uneven workloads,...
Can a Territory Model Solve Your Biggest Customer Success Challenges?
Because acquiring a new customer is four to five times more expensive than retaining a current one, the importance of customer success (CS) has never been more important. To support the scalability of the CS function, there are now a plethora of CS tools that help...
How Territory-Based Routing Drives Efficient Sales and CX
When leads, inquiries, or support cases land in the right hands at the right time, sales cycles shorten, reps stay productive, and customer satisfaction soars. However, without a solid strategy, misrouted leads and territorial confusion can slow growth, frustrate...
