4 Things We Get Wrong about Customer Success Strategies

4 Things We Get Wrong about Customer Success Strategies

Let’s face it: Building loyal customers is great for business. By maintaining engaging customer relationships and responding to clients’ needs, your company’s success doesn’t have to rely solely on acquiring new customers for growth.  Instead of spending thousands on...
Infographic: The Impact of Generative AI

Infographic: The Impact of Generative AI

Did you know that more than half of all Americans have used generative AI in one form or another over the past year? So it’s no surprise that more major tech companies are investing more in developing their own, or choosing to integrate existing programs into their...
Is RevOps Merely SalesOps in Disguise?

Is RevOps Merely SalesOps in Disguise?

RevOps is often viewed as the “silver bullet” to siloed decision-making and data, but most of the attention falls on sales and marketing, with teams answering to either the chief revenue officer or the chief marketing officer.  But you can’t expect to create a...