The Human Lever: Why Community and Judgment are Irreplaceable in the AI Era

The Human Lever: Why Community and Judgment are Irreplaceable in the AI Era

While AI can mimic intelligence, it cannot reproduce the human judgment and lived experience required to build authority and trust in e-commerce. Matthew Holman explores how to use AI as a powerful lever to foster deeper connections, ensuring that modern tools serve to enhance—rather than replace—the human spirit of commerce.

Why Healthcare Innovation Must Start with Patient-Centered Design

Why Healthcare Innovation Must Start with Patient-Centered Design

The healthcare system wasn’t designed by anybody—it evolved over time with competing stakeholders and incentives that often interfere with patient care. Healthcare innovators must focus on three core pillars: making healthcare more accessible, more affordable, and improving patient outcomes, rather than just building expensive widgets the system doesn’t need.