Read the 2026 Benchmarks Report Now!
by Nathan Thompson | Jan 9, 2026 | Sales
With 89% of sales professionals saying the function is critical to growth, it is time to stop treating sales operations as a back-office task. Today, sales ops builds the systems that remove friction, raise productivity, and improve forecast accuracy. Use this guide...We are excited to announce that Fullcast has acquired Commissionly!
Bala Balabaskaran didn’t set out to become a founder; he built Fullcast because the tools he needed didn’t exist.
As VP of Go-to-Market Technology and Operations at Salesforce, Bala was charged with aligning sales, support, and service across a massive global organization. But even with world-class systems and teams, the process was fractured: plans made in spreadsheets didn’t translate to execution. Territory changes took weeks. GTM strategies were outdated the moment they were finalized.
So Bala built something better.
With decades of experience at Microsoft, HP, and Salesforce, and multiple patents in enterprise software, Bala knew how to create systems that scale. In 2016, he co-founded Fullcast, a platform that unites planning and execution so RevOps teams can move at the speed of change.
