Fullcast Acquires Copy.ai!
by Nathan Thompson | Jan 23, 2026 | Uncategorized
Customer churn is not just a lost account. It drains revenue and disrupts forecast accuracy. While a 2024 McKinsey report found that AI can cut churn by 15%, many organizations remain reactive, relying on lagging indicators like support tickets and missed payments...We are excited to announce that Fullcast has acquired Commissionly!
Bala Balabaskaran didn’t set out to become a founder; he built Fullcast because the tools he needed didn’t exist.
As VP of Go-to-Market Technology and Operations at Salesforce, Bala was charged with aligning sales, support, and service across a massive global organization. But even with world-class systems and teams, the process was fractured: plans made in spreadsheets didn’t translate to execution. Territory changes took weeks. GTM strategies were outdated the moment they were finalized.
So Bala built something better.
With decades of experience at Microsoft, HP, and Salesforce, and multiple patents in enterprise software, Bala knew how to create systems that scale. In 2016, he co-founded Fullcast, a platform that unites planning and execution so RevOps teams can move at the speed of change.
