Diligent is Aligning Global Growth with Fullcast
At a glance
months in ramp time avoided with GTM planning
manual recalculations needed for territories, quotas, & lead routing
hours from PO to approval thanks to previous Fullcast wins
Who Is Diligent
“I’ve hired or bought [Fullcast] at three different companies… We’ve used just about every single thing that they’ve had all the capabilities behind, whether it’s territory management, speed-to-lead, lead routing, managed services, data desk—all the things that you really need to start building something like this out.”
Noah Marks
SVP & Head of Commercial Strategy & Operations at Diligent
More than one million users and 700,000 board members around the world rely on Diligent to streamline governance, manage risk, and ensure compliance.
As Diligent scaled, its go-to-market execution struggled to keep pace. Territories were misaligned, data was fragmented, and growth risked slowing. Fullcast brought clarity, structure, and alignment.
The Challenge
Disconnected Strategy
Territories and data weren’t aligned, creating friction between GTM planning and real-world results.
Complex Scaling
Rapid growth made it difficult to maintain structure and visibility across accounts and teams.
Operational Bottlenecks
Manual processes and fragmented systems slowed decision-making and threatened growth momentum.
The Solution
Unified GTM Platform
Fullcast gave Diligent a single system to connect strategy, planning, and execution. Teams could align seamlessly across sales, operations, and data, eliminating silos and driving clarity from top to bottom.
Dynamic Territory Management
With Fullcast, Diligent aligned every account to the right rep automatically and accurately. This ensured full coverage, removed overlap, and kept territories optimized as the business evolved.
Speed-to-Lead and Routing Automation
Fullcast’s automation tools streamlined lead routing and assignment, enabling faster response times and more efficient handoffs between teams, improving conversion rates and seller productivity.
Trusted Data Foundation
Through Fullcast’s Data Desk, Diligent established a single source of truth for go-to-market data. Clean, consistent records empowered the team to make faster, more confident strategic decisions.
The Results
Connected, Aligned, and Scalable Growth.
Strategic Territories
Upgraded Sales Efficiency
Speed-to-lead and lead routing drive faster response times and improve sales efficiency, while data hygiene ensures clean, trusted data powers every GTM decision.
Continuous Alignment
By connecting territories, quotas, and capacity plans in real time, Fullcast enables continuous alignment across the organization.
